Terms & Conditions of services - Privacy Policy

PREAMBLE

These general conditions of use (hereinafter referred to as "Terms") are intended to define the relationship between the User (hereinafter referred to as the "User") and ATOLL (hereinafter called the "Company") which offers the marketing related site www.astrology-jenna.com (hereinafter the "Website").

GLOBAL ACCEPTANCE OF TERMS

The connection to or use of the Website whose URL is: https://www.astrology-jenna.com remains subject to the full and unconditional acceptance of the User of these Terms of which he was able, prior, to read and respect. The acceptance of these Terms is comprehensive and applies to all provisions therein presented. The User is informed that these Terms of Website may be changed at any time and without delay or notice. The new version will be available upon change. It is therefore advised to regularly consult the latest version of the Terms of Use on the Website. Users are also advised of the possibility of change in the url of this page, without prior notification.

INVALIDITY

The invalidity in whole or part of any provision of these Terms under any law or regulation or final court decision does not invalidate other provisions or part of the provision not vitiated by this invalidity.

COMPLIANCE WITH CONDITIONS

In case of failure by a User of these Terms of the Website, the Company reserves the right to deny access to its website. Assuming you are not in agreement with all or part of the General Conditions set out below, you are strongly advised not to use the Website.

Specific conditions may supplement these Terms of Use.

The Customer will be informed via the Web site before any transaction.

ARTICLE 1 - PURPOSE

The company offers a service selling personalized astrological studies (hereinafter the "Products") accessible at the url: https://www.astrology-jenna.com and in associated emails.

These studies are proposed in the arts and esoteric sciences such as astrology, divination, horoscope, taro-logy numerology, the astromancy … and take the form of simple text or e-book issued paperless electronic channels such as e-mailing (email) or digital download (electronic download). The site www.astrology-jenna.com offers no provision of advice or service, but only a study produced with the assistance of a computer program.

The reading order of texts and books offered by the site www.astrology-jenna.com is done differently for each User, and according to preferences. The characters, places, situations and events which are mentioned in the texts issued to Users may be fictitious and do not necessarily link with people, places, situations and events which exists or existed. Jenna, and all the characters involved in the site content and e-mails, are illustrative characters. As the photos are pictures used for illustration. The Company uses the brand and visual Jenna for the sole purpose of promoting its content covering Arts and Sciences divination.

The User registration on the Website implies no obligation of purchase. The offer of a free reading given by the Website implies no engagement. It is therefore for the User to decide for himself whether to pay to access readings offered to him thereafter. The texts sold to the customer are delivered by sending an email with a download link. Thus, the User acknowledges and agrees that the Company reserves the right to modify, delete, add or replace, at any time, the content appearing on this Web Site without right to any law or indemnity of any nature whatsoever.

The Company undertakes no obligation to guarantee the occurrence of the events mentioned in the site or mentioned in emails sent to members and visitors. The texts provided by the site www.astrology-jenna.com, and content associated with it can not be treated as advice given by recognized and regulated professions, such as legal advice, medical or psychological. They have solely a recreational, entertainment or cultural goal.

The Company provides no warranties of any kind, express or implied, and this includes without limitation, statements concerning the results to be obtained through the use of the Services offered.

The Company does not warrant that the services will meet with the expectations of the Client that the Services will be uninterrupted, timely, secure or error-free.

The content of the study received by the User is subject to its own interpretation. The Company is not responsible for any action, decision, interpretation established by the User after reading an astrological study. The User further acknowledges this before any consultation of the Website.

If the User suffers from an illness, mental instability or encounter special problems (including legal), he must consult the professionals at the earliest opportunity for information appropriate to his case. For the Company to give a personalized and efficient service to the Customer, it implicitly agrees to provide accurate and complete information.

ARTICLE 2 - WARNING

Use of this Website is only for people that have legal majority in their country of residence, and the legal capacity to contract and use a website. The User is required to ensure the veracity and accuracy of the information it provides. Access to the contents of this site is subject to the detection of an Internet connection, direct or indirect. The phone costs concerning the connection to the Internet and site remain the sole responsibility of the User.

ARTICLE 3 - REGISTRATION

Before any purchase of products, the User should proceed to its inscription on the Website. The registration process takes place according to the terms and conditions set out below.

Acceptance of Terms The casual visitor will become the Client after accepting these terms by clicking on the submit button provided for that purpose and after giving his details.

Provision of personal data The User is asked to provide information about himself (name, email address etc..).

The information that the client communicates on the Website allows to process and produce is products. These will be used only as part of the astrological study and not sold to third party companies.

ARTICLE 4 - TECHNICAL TERMS OF DELIVERY OF READING

Ordered texts, free or paid, are routed through electronic channels such as emails or files to download.

The Company is not responsible for blockages that could cause difficulties in the delivery of textes, such as spam filters and virus filters.

The User must verify the settings of his computer and add the sender address to his list of accepted contacts.

ARTICLE 5 - ACKNOWLEDGEMENT RECEIPT OF THE ORDER

acknowledges receipt of the order of Products by sending an email to Customer summarizing key information relating to that order.

ARTICLE 6 - UNSUBSCRIBING

If the User does not wish to receive emails from the Company, he may apply for unsubscription by following the unsubscribe links in all email of the Company.

The Company attracts the attention of the User to the fact that the unsubscription disables all links in emails that he received from the Society earlier. Users no longer have access to any products supplied by this means which have not been recorded on his computer.

ARTICLE 7 - RULES AND REFUND

Payment is by credit card, PAYPAL, cash or bank transfer. Online payment is done through secure banking channels.

If the credit card of the User is denied, the Company reserves the right to resubmit it within a certain time and as often as the laws and rules allow.

The Company reserves the right to add, delete, suspend, temporarily or permanently replace the payment systems in order to optimize the quality of service without notice.

The Company reserves the right to change prices of its offers without notice to User.

The price paid for each item is clear to the User in the sales documents. This price is clearly stated on the webpage where he set up his purchase. The price is quoted in dollars. Prices shown are net addition to the client. There are no shipping costs.

The texts are accessible only through ordered payment by the User and the payment is validated by the Company. Regarding payment by mail, the treatment can take several days and delaying delivery. The User, after filling out his form, will be offered several modes of secure online payment.

For all questions relating to the payment, the User may contact the company responsible for secure payment:

Société Générale, 28 cours de l'Intendance 33000 Bordeaux, France However the Company is solely responsible for the content of the Site.

The User can cancel their order within 14 days from the purchase without giving any reason.

The User may exercise its rights by sending an email stating his name and e-mail to:

Customer Service 76 Boulevard Jean-Jacques Bosc 33130 BEGLES - FRANCE or administrator@astrology-jenna.com

The user will be refunded no later than 14 days from the day on which the Company receives the cancellation notice using the same means of payment as used for the original transaction and no additional fees will be required from the User for such refund.

According to case law on cultural property, the User is informed that the right of cancellation may be exercised only when the downloading of the contents of his ebook has not started. If the User has accessed the link to their ebook they lose their 14 days right to cancel the order.

ARTICLE 8 - WARRANTY

Users are informed that the content is provided as is. The Company accepts no responsibility over time, maintaining access, or erasing the contents ordered.

The Company accepts no liability for failure to save the order or the User's account.

The User is solely responsible for any damage caused to his computer or data it contains and which result from accessing, downloading or saving of content offered by the Company.

The Company disclaims any responsibility for problems that may arise during secure transactions. That responsibility lies with different agencies providing these services.

ARTICLE 9 - PERSONAL DATA

The Company may retain personal data of the User who has filled in an order form on the site or a page which is attached, whether for a free or paid product.

Privacy Policy - Charter relating to privacy The User is asked to provide information about himself (name, email address etc..).The information that the client communicates on the Website allows to process and provide orders. Customers may only object to the processing of personal data for legitimate reasons.

Pursuant to Article 32 of the Data Protection Act of 6 January 1978, information needed by to process and fulfill orders, is marked with an asterisk in the pages of the Website. Other information requested, for which the response is optional, is aimed at better understanding the customer and improve the products and services that are offered. The processing of personal data is performed by the Customer , which undertakes to ensure adequate protection of information provided to guarantee the respect of privacy and fundamental rights and freedoms of persons in accordance with the Data Protection Act No 78-17 of 6 January 1978 relating to data, files and freedom. In accordance with the Data Protection Act, the Customer has a right to access, modify and delete data concerning him (Articles 38-40 of the Data Protection Act of 6 January 1978). Thus, the Customer may request to be corrected, completed, clarified, updated or deleted information that is inaccurate, incomplete, misleading, outdated. The Company will endeavor to make the requested changes quickly on the information contained in its existing files.

The Customer may exercise its rights by sending an email stating his name, address and e-mail to

- Customer Service 76 Boulevard Jean-Jacques Bosc 33130 BEGLES - FRANCE privacy@astrology-jenna.com

ARTICLE 10 - COOKIES

When you visit the Site, astrology-jenna.com and / or its partners can store information on your computer. This information will take the form of "Cookie" or similar file.

"Cookies" are data sent through your server's hard drive on your computer that contain no personal information. The particular role of cookies is to identify you when you log on the site and facilitate your participation in certain events and activities on the Site.

reserves the right to implement a "Cookie" in the computer of any Internet User visiting the site to record any information relating to the navigation of the computer on the site to know, and without this list being limited to any information on pages visited and the dates and times for consultation.

"Cookies" can not be used to read information contained in files on your computer. Most browsers allow you to delete Cookies from your hard drive, block all cookies or receive a warning before a "Cookie" is copied. Please refer to your browser instructions or help screen to learn more about these functions.

In the event you choose to refuse acceptance of cookies on the hard drive of your computer, the operation of the Site will not be optimum for your device,for example concerning a procedure for uploading files.

ARTICLE 11 - AVAILABILITY OF PRODUCTS

The Company undertakes to implement all reasonable technical solutions to allow permanent access to the site and to the texts and illustrations related to it, subject to necessary maintenance work, own Internet Network breakdowns or malicious acts beyond its control. Access to the service is done from a PC connected to a telecommunications network allowing access to the Site according to the communication protocols used on the Internet network. The Company shall not be liable for any interruption of services of the site due to possible breakdowns and maintenance operations necessary for their effective functioning, User behavior and more generally as a result of any event beyond control.

Accordingly, the Company disclaims any responsibility for any inability to access its Web site or pages of text and illustrations related to it.

The Company can not guarantee that the site is free of computer viruses or anomalies beyond its control.

Similarly, the Company shall not be held responsible for any inability of a User to use the features of the site or have access to astrology-jenna.com. `

The Company shall not be held responsible for any consequences resulting from any virus, bugs, technical failures, or any damage to equipment, in any form whatsoever, during and / or when using the features present on the Website.

ARTICLE 12 – MAJOR INCIDENTS

The Company disclaims any liability for any breach of its contractual obligations in the event of major incidents or unforeseen circumstances, including but not limited to, war, disasters, fires, strikes internal or external or internal fault or external failures, and in general any event preventing the proper execution of orders.

ARTICLE 13 - EXCLUSION OF THE RIGHT OF RETURN

According to case law on cultural property, the User is informed that the right of withdrawal may be exercised only when the downloading of the contents of his ebook has not started. In all other cases, the User can invoke any right of withdrawal.

ARTICLE 14 - INTELLECTUAL PROPERTY

All items contained in the Site and associated Sites (texts, images, trademarks, logos, symbols, software, sound, algorithms, databases ...) and all information submitted by the Company or its suppliers are wholly owned by and / or its partners and therefore protected by national law and international intellectual property, trademark law recognized by the legislation.

As such, without the prior written consent of and / or its partners, you can not make any reproduction, adaptation, translation and / or processing, or partial or transfer to any another website any material from the Site.The User is denied any rights to the content and intellectual property rights of the Website.

Failure to comply with this prohibition may constitute trademark infringement involving your civil and criminal liability. In accordance with the Code of Intellectual Property, only authorized use of components of the site for strictly personal reasons is allowed.

Any implementation of hypertext links to the Website must be agreed prior written .

Any unauthorized use of all or part of the contents of the Website and any intellectual property rights infringement mentioned in this article, whether by reproduction in whole or in part, or by reason of any modification or any unauthorized use of all or part of the contents of the Website and the intellectual property rights is punishable under French law applies and may be subject to prosecution.

ARTICLE 15 - DURATION

These Terms come into force after acceptance by the Client of these Terms when sending his email address and personal details to the Website and will continue indefinitely unless amended or deleted by the Company.

ARTICLE 16 - GOVERNING LAW AND JURISDICTION OF COURTS

These Terms are governed by the laws of the country hosting the site's servers astrology-jenna.com. The parties agree that the contract with the User is subject to French law. Any difficulty in interpreting or implementing the Terms is the exclusive responsibility of the competent courts of Bordeaux.

ARTICLE 17 - IDENTIFICATION OF THE COMPANY - LEGAL INFORMATION

Company responsible for operating the Website: ATOLL Head Office Address: 76 Boulevard Jean-Jacques Bosc 33130 BEGLES - FRANCE SARL au capital de 3000 euros

ARTICLE 18 - GENERAL DATA PROTECTION REGULATION

PREAMBLE

From the 25th of may 2018, the General Data Protection Regulation (GDPR) applies to all companies in the European Union.

These new European rules are in continuity with the French law “Informatics and Freedom” of 1978 and reinforces the citizens control of the use of information concerning them. These regulations harmonize the rules in Europe and offer a juridical framework unique to professionals. They allow a more efficient development of numerical activities in the European Union by basing themselves on the trust of the users.

To stay conform to the new regulations, SARL ATOLL has decided to draft this page of Data Protection and Privacy Policy to explain in all transparency how we use, treat and protect all your personal data.

You can rest assured that we place enormous importance to the protection of your personal information and we put everything in place to conserve and use them in all reliability.

Firstly, let us define “Personal data”

Personal data is anything and everything that relates or belongs to a physical and identifiable person. This would for instance be: name, surname, address, phone number, IP address, email address, birth date, etc.

Why do we need some of your Personal data?

In order to make a sale’s transaction (= a contract), our internet site needs you to communicate a series of details about yourself.

This also applies to out means of communicating with you through different medias (to present new products, the direct communication line via emails, etc.)

The mission of the new European regulations GDPR is to reinforce the rights you own over your own data: permission to access, rectify, oppose, delete to the portability and to the limitation of the processing.

We will explain to you what data we collect, why and how we use, treat and protect them; and especially, what your rights are concerning them!

The Data Protection and Privacy Policies shows our engagement – of SARL ATOLL, Society with limited responsibilities registered in the Trade and Compagnies Register of Bordeaux, found under the following number 421 130 055 00047, and of which the offices are situated at 76 Boulevard Jean-Jacques Bosc, 33130 BEGLES - (“THE SOCIETY”) as being responsible of the treatment and protection of the personal data of their clients, in all respect of their private lives.

The person responsible of your personal data in our society is Mister Christophe Espeut.

We will now describe all the data we collect and treat when you use our website https://www.astrology-jenna.com/ (The “site”)

If one or several of the following clauses should be declared null or contradictory with the regulations in place now, it will be seen as “none written” and not lead to the nullification of the other clauses of the present Policy.

This Policy applies to all personal data collected via our website, when you create a user account, when you subscribe to our newsletter or for any exchange between yourself and THE SOCIETY (via the telephone, email, the contact formula, postal mail, social media, etc.)

What Data do we collect?

When you use and/or consult our website, here is the list of Personal data that we collect:

All data concerning your identity (like your name, surname, birth date, gender, postal address, home phone number, mobile phone number, etc.)

Your email address that will serve as “key”, allowing you to create your user account on our website, and also to communicate with us.

All data relative to your navigation on our website; i.e. your IP address, your search history, the navigator and system used, etc.

Your order details, such as your payment history, your means of payment, etc.

All data concerning your visits to our website, I.e. the dates you have visited, the number of pages you have read, the traffic data, the opening of the emails, etc.

We would like to remind you that no bank coordinates (Credit card number, expiration date, cryptogram, address or PayPal password) go through our site and are thus not saved on the website. That data is collected directly by professional providers used for online payment (via their own website.)

How do we collect your Data?

During your visit and during the creation/consultation/modification of your user account, your personal data is collected by our website, for instance:

• When you encode them directly onto the order form of a product
• When you contact us via the contact form
• When you subscribe to our newsletter
• What we refer to as “direct” Methode of collecting Data

But our site also collects your data in an “indirect” manner, through the use of Cookies.

A Cookie (also known as a tracer) is a little file composed of numbers and letters that is stocked in your navigators and/or your device’s memory when you visit our website. These Cookies allow our site to stock information that we can use to offer you a better visiting and buying experience, faster and more secure. These little files of saved data on your device speeds up the layout, all the while allowing our site to save some information when you visit and when you use our services, our applications or our messaging system.

You can refuse that these Cookies be saved and even configure your navigator to warn you before accepting new Cookies.

To do this, you can access your navigator’s settings.

In any case, we commit ourselves to never communicate the contents of these Cookies to a third party, except in the case of a legal requisition and/or judiciary injunction.

To know more about the use of Cookies on our website, please visit our Policy on Cookie usage.

Collect your Data, what for?

As a user and client of our website, we collect “direct” Data (that is to say, the ones you have allowed us to save) in order to use them for different reasons:

• To create a user account that allows us to have a complete and pertinent CIF (Client Information File)
• To handle your orders and complete the sales contract that binds us
• To send you our newsletter and other commercial information that you have explicitly given your consent to
• To answer to all your demands and questions via the contact form of our Site
• To satisfy our legal obligations (like the account management of your orders)
• To improve our Website, its ergonomic, usage, etc.
• To allow us to realize numerous sales statistics, that can concern the topology of bought products, the different customer catchment areas that we cover, the profile of our clients (age, gender, country, etc.), total income, product history per client, per country, etc.

But we also use part of your “indirect” data (collected as Cookies) for the following reasons:

• To improve your visit to our website (faster charging time, some information that no longer needs to be encoded, recognition of your user name, etc.)
• To obtain statistics that will allow us to measure and analyze traffic, number of users, le pages that are the most and least visited, the entry pages and the outgoing pages (that is to say, the pages through you which you enter and leave the website), etc.

Who manages your data?

The personal Data you have entrusted us are treated internally exclusively by THE SOCIETY are not and never will be communicated to a third party.

However, in our commercial activities and to create our sales contract (treatment and sending of your product), your Data is likely to be communicated to our services providers, namely:

For the payment: Our site offers different payment options

• Credit card: visa, Mastercard, etc. (Via our partner CREDIT AGRICOLE)
• PayPal (via PayPal)
• Cheque or banc transfer (via our partner CREDIT AGRICOLE)

We would also like to remind you that we never have access to your bank coordinates, card number, PayPal password, etc. All transactions are made secure by an SSL crypting, that guarantees extreme confidentiality of all this data.

Link to external sites: our Site contains some links directing to different sites that are not a party of THE SOCIETY, such as social media (Facebook, etc.). Naturally, THE SOCIETY does not have any control over these external sites and can by no means be taken accountable for the way your Data is collected, used and protected on their servers. We would recommend you to read up on their policy regarding personal Data.

How long do we keep your Data?

THE SOCIETY has decided to keep your Data only for the necessary duration of the operation for which they have been collected. But of course, that duration is not the same in every operation, and some may fall under legal conservation obligations.

Here is a preview of the conservation durations of some of your Data:

Concerning your user account: the conservation of all data lasts 10 years from the date of purchase. Should you ask for a deactivation and/or deletion of your user account, then your data will be conserved for 5 years following your termination (except for your invoice data).

For all contact with THE SOCIETY (via the contact form or email to our address), your Data will be conserved for 5 years following the last contact

For all subscription to our newsletter and presentations of new products, we conserve your Data until the moment you asked to be unsubscribed.

The “indirect” information collected with the Cookies will be conserved for 5 years. Past this time, we can anonymize your Data (make them completely anonymous), which will allow us to keep them for statistical and commercial purposes.

How do we protect your data?

Naturally, the protection of your personal data is one of our top priorities. This Data is conserved on a secure server and is protected from all risk (internal or external) thanks to antiviruses, firewalls and other technical means.

We use SSL (Secure Sockets Layer) technology; a technology that ciphers links between web servers and navigators. That type of link guarantees confidentiality of all exchanges between your PC and our web server. When consulting our website, your navigator will authenticate our SSL certificate before establishing a secure connection.

This type of connection ensures that no one other than you and us can see or access the information you put in your navigator. This SSL method can be recognized by an address starting with “https://" and by the appearance of a lock in the address bar.

Thus we do our level best to protect your Data, but we cannot guarantee full security of the information transmitted to our site. We cannot be held accountable for the failure to respect confidentiality settings and security put in place on our site.

On this basis, you consent that you convey your Data at your own risk, and that the security of your information is also your responsibility. Never divulge your password to others and never share your personal information in a public part of the site that can be seen by other visitors.

Here is an interesting article from the CNIL: How to generate a strong solid password

What are your rights?

The setting up of the GDPR new regulations reinforces your rights regarding the personal Data that you have shared with us. The strongest pillar of these regulations is that you are able to choose how your data is used, namely:

You can navigate through our site without giving any personal Data.

Sadly, you would then not be able to complete a purchase or use some functions of the site

You can manage your subscription to our newsletter and our commercial letters at all times by clicking on the “unsubscribe” link at the bottom of every email

You can ask us to permanently delete your user account if you desire it gone from our site. This however is irreversible and will permanently delete your complete purchase history and all advantages you may have had.

In accordance with the dispositions of the regulations concerning your personal Data (the European Regulation 2016/679 on the data protection - GDPR) but also with the law of 6th January 1978, also called “Informatics and Freedom” and all its modifications, you have a right to access and rectify your Data.

The rights that you have following these new regulations are as follows:

• The right to oppose the treatment of your Data for legal reasons (Following article 21 of the GDPR)
• The right to limit the treatment of your Data
• The right of portability of your Data
• The right to retreat the consent you have previously given (even though the operations done before that retreat will still be valid)
• The right for your Data to be deleted

To put in place your rights concerning your personal Data and in accordance with article 12.6 of GDPR, THE SOCIETY (as responsible for the treatment) reserves the right to ask you about your identity. This identity justification information will be deleted as soon as you have answered our request.

A DPO (Data Protection Officer) has been appointed in the society, it is Christophe Espeut.

You can practice your rights by addressing a letter in French or English (while indicating your name, surname, postal address, email address and accompanied by a copy of your identity card, front and back)

By email: at the following address privacy@astrology-jenna.com

By post:

SARL ATOLL
76 Boulevard Jean-Jacques Bosc
33130 Bègles (France)
And we will answer in no longer than a month.

Is your Data transferred outside of the European Union?

The Data we collect on our website is housed by OVH Society (In France), of which the servers are present exclusively in France.

Of course, the usage of different services on our site automatically leads to the acceptance of the present policy. In case you do not agree with this policy, then we invite you not to use the site or to use it anonymously (that is to say without introducing Personal Data, which will limit the possible services we offer and will mean you cannot make a purchase).

The last update of this “Data and Privacy Protection” Policy dates back to the 27th of July 2019, in accordance to the European Regulations concerning Personal Data (GDPR).